Support / Policies

Shipping & Returns

Shipping Policy

At Metibuy, we strive to deliver your orders as quickly and securely as possible. All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Domestic Shipping Rates & Estimates

International Shipping

We offer international shipping to most countries. Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Metibuy is not responsible for these charges if they are applied.

Return Policy

We want you to be completely satisfied with your purchase. If you are not entirely happy, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

Currently, we do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order.